Murray Stein
Murray Stein founded PointSource Communications in 1991. Murray provides high-level communications services within PointSource and is responsible for management and development of projects that include core marketing product and program activities.Prior to founding PointSource, Murray was a Systems Engineering Manager, Regional Systems Engineer, and Senior Product Manager at Sun Microsystems. At Sun, Murray was responsible for graphics and window system products and their integration (corporate marketing), and formanagement of field technical staff in New Mexico and Northern Colorado. Other relevant experience includes product marketing and management activities for Autodesk Australia, software development at Martin-Marietta (control systems), and numerous other software development and analysis positions. Murray attended the University of Arizona, where he earned degrees in Physics and Mathematics. He is a member of the IEEE, ACM, and Society for Technical Communications.

Margaret Bierman
Margaret Bierman is a PointSource Project Lead, Editor, and Senior Writer and trainer. Prior to beginning her work at PointSource in 1993, she spent over 8 years working on optical storage technologies for companies including Hewlett Packard and Interactive Systems. During that time, Margaret specialized in developing cross-platform file systems, hierarchical storage management systems, device drivers and controller firmware. Margaret was also heavily involved in related standards committees, as well as training ISVs and helping them implement solutions. She received a B.S. in Computational Mathematics from Rensselaer Polytechnic Institute.

Ginny Henningsen
Ginny Henningsen is a Senior Writer and previously spent over 9 years working for Sun as a Systems Engineer in King of Prussia, PA and Milwaukee, WI, supporting large OEM, technical, and government customers.Ginny's support efforts included transitioning customers to the Solaris 2 Operating Environment, developing non-interactive Solaris installations, and application and system performance analysis and tuning. At Sun, Ginny had a special technical focus on system architectures, imaging and visualization, and operating system features. Prior to her career at Sun, Ginny worked as a systems engineer and technical publications editor at Tektronix. She received a BA in Technical Writing from Carnegie-Mellon University and an MS in Computer Science from Villanova University.

Suzanne Zorn
Suzanne Zorn is a PointSource Senior Writer, course developer, and trainer. Suzanne has developed classes for clustering/high availability, disk storage hardware and software, and system administration. Previously Suzanneworked for Sun Microsystems as a consultant in their Professional Services division, specializing in system configuration and planning. Prior to working at Sun, Suzanne worked as a software engineer at General Electric Corporate Research and Development and NBC. Suzanne graduated summa cum laude with a BS in Computer Science and Engineering from Bucknell University and received a MS in Computer Science from Renssalaer Polytechnic Institute.

Nancy Barnes
Nancy Barnes is a Senior Writer, having spent 7 years working for Sun as a Systems Engineer in New York City, supporting large systems integrators, primarily in their web hosting and data center practices. Prior to that, Nancy worked for a consulting firm evaluating disaster recovery planning and delivering business process re-engineering to pharmaceutical customers. Nancy spent 10 years at Digital Equipment where she did consulting and pre-sales support. She has a Bachelor of Science in Music Performance from New York University.

Jamie Enns
Jamie Enns is an IT product marketing consultant and writer. Jamie has over thirty years experience at Sun Microsystems, Digital Equipment Corp., Hewlett-Packard, as well as several Silicon Valley start-ups. He specializes in product marketing and strategic marketing of high-end data center systems, high-availability and business continuance, storage systems, and technical high performance computing systems. During the past five years, Jamie has focused on developing and marketing usage-based purchasing models for servers at Sun Microsystems and Hewlett-Packard. In addition, he has spent eight years developing computer science courseware and teaching in both academia and industry. Jamie has an Electronics degree from Algonquin College of Applied Arts and Technology in Ottawa, Ontario, Canada.

Eric Liefeld
Eric Liefeld is a independent technical writer, and was previously a Sun Systems Engineer in New Mexico supporting government, military, and commercial customers. At Sun Eric specialized in graphics, multimedia and networking technologies and was involved with helping customers transition to the Solaris 2 Operating Environment. Prior to working for Sun, Eric managed a UNIX support and system administration center at New Mexico State University where he received a BS in Computer Science.

Cheryl Hale
Cheryl Hale is a technology marketing writer and consultant. In previous positions as vice president of marketing for search technology provider MuseGlobal and director of professional services marketing for Sun Microsystems, Cheryl has performed a wide range of activities encompassing branding, product strategy and launch, marketing communications, event management, press/analyst relations, partner management, and demand creation programs. She has also held information systems management and operations positions with Sun, Deloitte, and Bank of America. She began her career with technical writing positions in the electronics and software industries. She earned a B.S. degree with a double major in Agriculture and Journalism from California Polytechnic State University, and her M.S. in Mass Communications from San Jose State University.

John Coombs
John Coombs is a marketing consultant and technology writer with thirty years of experience in the software, storage, and computer systems industries. As vice president of marketing for airline operations software leader CALEB Technologies, he was responsible for branding, product strategy and launch, marketing communications, event management, partner management, and business development. John previously held management and product marketing positions at Digital Equipment, Sun Microsystems, Auspex Systems, Silicon Graphics, and Dell. He earned a BA in Economics from Brown University, and an MBA in finance and marketing from the University of Chicago.

Eric Ivory
Eric Ivory is an independent technical writer, instructional designer, eLearning developer, and information architect with more than 20 years of experience in the industy. Eric has developed high-quality technical communications for the high-tech industry (both computing and life sciences), for some of Silicon Valley's largest companies, including Oracle, Autodesk, Compuware, Pacific Bell, Borland, Quadralay, and Salesforce.com. Eric is an active member in numerous technical communications associations including the Society for Technical Communications and the eLearning Guild. He holds a Bachelor's degree in English from Amherst College, and taken numerous professional development courses at UC Berkeley, Golden Gate University, and the College of Marin.

Gary Parker
Gary is a technical writer with over twenty years experience, primarily with Sun Microsystems in the Bay Area. From 1999 to 2009, Gary worked at Sun's Palo Alto campus where he served as a Senior Publications Specialist and produced documentation covering many aspects of the SunOS. In a previous stint with Sun in the early-90's, he participated in the development and writing of the Sun migration guides, which targeted users who were transitioning to the Solaris Operating Environment, in addition to Sun's standards conformance guides and numerous white papers. Gary received his BA in Communications from the University of California - Fullerton.

Robert Hodge
Robert Hodge manages a firm he founded in 1990 that develops a wide variety of custom software solutions primarily for high-technology companies including chip manufacturers and other process control systems customers. Robert has experience on a wide range of application development tools and operating systems including Windows, UNIX, Solaris, and others. He specializes in control systems management and energy systems monitoring, graphical presentation and analysis of real-time data. Robert received a B.S. degree in electrical engineering from the University of Arizona. He is a member of IEEE and other professional organizations.

Shiras Manning
Shiras Manning is a freelance graphics designer and illustrator. Shi has extensive cross-culture experience, especially in Latin America. Her prior experience as a researcher, teaching assistant, counselor, and veterinary technician, and her volunteer work in underdeveloped countries only adds to the social and cultural perspectives she brings to her art and design endeavors. Shi holds a Master's Degree in Mexican American Studies from the University of Arizona and a Bachelor's Degree in Spanish from Warren Wilson College.