Author Archive: John Cammarata
August 16, 2017
As a technology executive familiar with the opportunities new solutions offer, I can confidently say I’m ready for artificial intelligence. However, my enthusiasm for AI outpaces many of my colleagues in the insurance space. It’s a good question — is the insurance industry ready for AI? The short answer, yes. The long answer… well, read … Continue reading “Now Is the Time for Insurers to Embrace AI”
April 26, 2017
Application programming interfaces (APIs) never used to be synonymous with business strategy. While APIs were useful for programmers when integrating business applications together, they had minimal value beyond that. But this philosophy is changing, especially as consumers turn more and more to digital. APIs remain at the forefront of programmers’ minds but they are also … Continue reading “APIs Aren’t Just for Programmers Anymore”
February 16, 2017
Every consumer brings his or her own set of expectations to their relationship with their insurer. Personal experiences shape these goals, including a user’s interactions with other companies. For example, engagements with the Ubers, Airbnbs and Amazons of the world dictate how consumers anticipate their experiences with insurers should look. Often, the experiences provided by … Continue reading “The Consumer Decision Journey: Insurance”
January 24, 2017
Every change in the market impacts how an organization performs — whether it’s changing consumer habits, technological innovations or new government regulations. It is difficult for businesses to adapt to these changes without a process in place to optimize systems and business operations. A clear strategy is particularly important for organizations implementing a company-wide digital … Continue reading “What is Business Process Transformation?”
June 16, 2016
Last week we attended the Insurance Disrupted Conference to discuss how InsurTech and FinTech is changing the insurance and financial services industries. The one-day event hosted by the Silicon Valley Insurance Accelerator displayed some of the most creative minds and insightful ideas driving change in the insurance industry through emerging new technologies, products, and services. Here’s our 4 key take-aways from the conference.
June 8, 2016
Digital transformation can have a domino effect throughout an organization that stretches across different departments, processes and technologies. Having a strong understanding of the areas being affected before starting your transformation will help you set a strong foundation for defining your Digital Transformation Strategy.
February 2, 2016
Mobile is an expectation for Millennials, but many insurers are struggling with transforming their web and mobile infrastructure to meet this expectation. Property & Casualty insurers can hone their focus to a few areas to kickstart their transformation.