Author Archive: PointSource

Legacy mindsets, processes and technology systems have plagued the insurance industry for decades, leading to an antiquated business model that often puts the policy ahead of the user. This policy-centric approach is becoming ineffective as users’ expectations for a seamless experience evolve. Thus far, insurance companies have put resources into improving quote conversions and reducing … Continue reading “Insurance Tip Sheet”

Real-time data and information at every step of the supply chain is crucial to the success of the customer receiving the right item in a timely manner. But the combination of outdated technology and a disparate user base that is geographically dispersed can make it difficult for supply chain organizations to deliver on their company’s … Continue reading “Supply Chain Tip Sheet”

Online users have very little patience for a poor user experience and few industries have felt this as extensively as retail. When it comes to digital solutions, retailers that lack an understanding of their audience and aren’t able to meet customer expectations will not be successful in today’s competitive market. More and more, consumers are … Continue reading “Retail Tip Sheet”

At IBM InterConnect this year, we had the opportunity to show off some of our IoT technology in the Dev Zone. While there, Hunter Shepherd, one of our Senior Software Engineer’s, spoke with TechRepublic about how our IoT foosball table and SnackTracker show what’s possible in the IoT. Watch the video to discover more about … Continue reading “How a Connected Foosball Table Shows What’s Possible in IoT”

Every organization wants to leave its legacy, but that shouldn’t be confused with a reliance on legacy technologies, operations or mindsets. This may seem like an obvious distinction, but, according to our recent study, Executing Digital Transformation, building an organization that’s scalable and embraces the framework for digital transformation is a struggle for many companies, … Continue reading “Executing Digital Transformation Study: The Dangers of a Legacy Mindset”

In our last blog post, we introduced our latest study, Executing Digital Transformation: Four Key Areas Essential to Organizational Success in a New Era. We’re dedicated to improving organizations’ digital experiences and operations. Running a successful digital organization doesn’t have to be stressful, and we’re here to make sure it isn’t. Our research shows that many … Continue reading “Executing Digital Transformation Study: What’s at Stake for Organizations Today?”

Executing digital transformation can feel like a giant game of chess. With so many moving pieces in an environment that’s continuously changing, it’s not surprising that organizations often struggle to improve their digital experiences. But it doesn’t have to be this way. We’ve made it our mission to help overcome the hurdles most common to … Continue reading “Executing Digital Transformation Study: Key Findings”

Greg Ng outlines three major roadblocks insurance companies might face when implementing a better mobile experience for the Independent Agent.

Getting Robbie to talk about himself was like trying to nail jelly to a tree. But so it is with humble people. When you speak with a guy like Robbie, he has a way of turning the attention of the conversation away from himself which needless to say, makes an interview tough! He’s so humble that he hesitates in sharing his accomplishments and talents but if you dig long enough, you find gold. So here are the results of my dig.