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Scott McCall Scott McCall
September 20, 2017
Empathy for the Machine – Design Considerations for Voice

Empathy for the Machine – Design Considerations for Voice

Open on a busy downtown street–it’s evening, cold and drizzling. Our traveler walks into a lush, well-lit hotel lobby after an arduous trip. The modern chic decor is stunning. No...

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Scott McCall
Scott McCall
September 20, 2017

Empathy for the Machine – Design Considerations for Voice

Open on a busy downtown street–it’s evening, cold and drizzling. Our traveler walks into a lush, well-lit hotel lobby after an arduous trip. The modern chic decor is stunning. No...

Read On

PointSource
PointSource
September 14, 2017

Supply Chain Digital Transformation Report 2017: Key Findings

In honor of an industry that craves efficiency, let’s get straight to the point – many supply chain organizations are not readying themselves for future digital needs or addressing their...

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Jordan Resendes
Jordan Resendes
September 8, 2017

Employee Spotlight: Paul Smokovitz

Smoke, Smilevitz, Grumplevitz (my personal favorite), the Peanut Butter AND the Jelly? Whatever the nickname you like to give him there is only one wristband wearing, super doodling, Visual Designer...

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Cait Smith, Scott McCall
Cait Smith, Scott McCall
September 6, 2017

How Do You Get Started With AI? Hint: Think Like a Designer

Every new technology brings with it a period of exploration. This exploration is crucial for mastering the tech and uncovering potential, but solutions at this stage are often less than...

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Greg Ng
Greg Ng
August 30, 2017

What Psychology and Behavioral Economics Teach Us About Personalization

From a technical standpoint, delivering personalized experiences is easy to do. Today’s businesses have multiple avenues to learn more about target audiences (paid, earned and owned), and aggregating and analyzing...

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Stephanie Trunzo
Stephanie Trunzo
August 23, 2017

What Came First, Cognitive or Business Intelligence?

Companies often hinder progress because of the classic chicken and egg dilemma, which prevents them from seeing a clear or simple path to get started. In nascent areas like cognitive,...

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John Cammarata
John Cammarata
August 16, 2017

Now Is the Time for Insurers to Embrace AI

As a technology executive familiar with the opportunities new solutions offer, I can confidently say I’m ready for artificial intelligence. However, my enthusiasm for AI outpaces many of my colleagues...

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Scott McCall
Scott McCall
August 9, 2017

Escaping the Product Strategy Abyss with Customer Curiosity

It’s no secret – designing, building and maintaining effective digital applications is hard work. Your product might be years overdue for a redesign. Your organization might be making a shift...

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Cait Smith
Cait Smith
August 2, 2017

Four Simple Steps for Leading a Workshop

Define, Design, Facilitate, Distill At PointSource, we lead custom workshops to collaboratively work alongside our clients at various points in our engagements. These workshops are designed to tackle tough challenges,...

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Jenna Trunzo
Jenna Trunzo
July 28, 2017

6 Similarities Between Gym and Work Culture

When workload permits and meetings don’t encroach, I like to use my lunch time to go to a nearby gym ‘cause Fergie isn’t the only one workin’ on her fitness....

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