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John Cammarata John Cammarata
February 16, 2017
The Consumer Decision Journey: Insurance

The Consumer Decision Journey: Insurance

Every consumer brings his or her own set of expectations to their relationship with their insurer. Personal experiences shape these goals, including a user’s interactions with other companies. For example,...

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PointSource
PointSource
March 23, 2017

Executing Digital Transformation Study: The Dangers of a Legacy Mindset

Every organization wants to leave its legacy, but that shouldn’t be confused with a reliance on legacy technologies, operations or mindsets. This may seem like an obvious distinction, but, according...

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PointSource
PointSource
March 8, 2017

Executing Digital Transformation Study: What’s at Stake for Organizations Today?

In our last blog post, we introduced our latest study, Executing Digital Transformation: Four Key Areas Essential to Organizational Success in a New Era. We’re dedicated to improving organizations’ digital experiences...

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PointSource
PointSource
March 2, 2017

Executing Digital Transformation Study: Key Findings

Executing digital transformation can feel like a giant game of chess. With so many moving pieces in an environment that’s continuously changing, it’s not surprising that organizations often struggle to...

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John Cammarata
John Cammarata
February 16, 2017

The Consumer Decision Journey: Insurance

Every consumer brings his or her own set of expectations to their relationship with their insurer. Personal experiences shape these goals, including a user’s interactions with other companies. For example,...

Read On

Cait Smith
Cait Smith
February 7, 2017

Digital Roadmap 101: Building a Roadmap That Evolves With You

“Planning is bringing the future into the present so that you can do something about it now.” I’m a sucker for good quotes, and this one by Alan Lakein brilliantly...

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PointSource
PointSource
November 4, 2016

What Can Insurers Learn from Bourbon

Greg Ng outlines three major roadblocks insurance companies might face when implementing a better mobile experience for the Independent Agent.

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Kristin McPeak
Kristin McPeak
October 13, 2016

Cross-Disciplinary Collaboration

Kristin McPeak, our Design Operations Director, recently presented on this topic at the Women in Tech Summit in Raleigh. It resulted in some interesting conversations around the need to adapt...

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Cait Smith
Cait Smith
September 20, 2016

Design Thinking for Non-Designers: 3 Ways to Apply Design Thinking to Leadership

There’s still a lingering belief that design thinking is only applicable to designers or those in product development. This couldn’t be further from the truth! You can apply design thinking...

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Mandy Steinhardt
September 1, 2016

August 2016: Mobile News and Research

The on-demand and sharing economy includes companies like Airbnb, Uber, Kickstarter and Etsy. These disruptive marketplaces are changing how consumers earn money, giving millennials and retirees alike new forms of...

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