User-Focused Technology to Modernize
Operations and Increase Efficiencies

Challenge

Reduce complexity and increase efficiency.

Food distribution is a complex operation. Optimizing parts of the process can produce huge gains. With 11 distribution centers handling over 112,000 products, Dot Foods recognized that optimizing handling and routing requirements to determine the best loading instructions for the trucks would facilitate smoother and more efficient operations.

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“Creating a custom mobile app has helped us to combine data from disparate systems and make it easily digestible by the warehouse floor.”

Troy Schenk
Warehouse Systems Manager, Dot Foods

Solution

Solution - Increase visibility through digitized processes.

Increase visibility through digitized processes.

In partnership with Dot Foods, we built an intuitive digital solution that combines multiple technologies into one rugged tablet app to modernize the operations of their distribution centers.

  • Digitized paper-based process and introduced new interactions eliminating inefficiency
  • Employed a user-focused approach to shape the usability, design, and functional requirements, increasing user adoption rates
  • Reduced user journey friction by accounting for each stage of the loading process
  • Integrated with Dot Foods’ new REST services to consolidate various data points
  • Enabled loaders to see summary information, scan barcodes, set license plate position, record pallets, set bulkhead position, and record refrigeration unit settings

“Creating a custom mobile app has helped us to combine data from disparate systems and make it easily digestible by the warehouse floor.”

Troy Schenk
Warehouse Systems Manager, Dot Foods

Site Traffic

Site Traffic
Increase

Site Performance Increase

Site Performance
Increase

Instant Quotes

Instant
Quotes

Modernized Operations

Modernized
Operations

Impact

User-focused solution accelerated efficiency gains.

  • Built and delivered the working MVP prototype within 30 days for user acceptance testing
  • Combined data from disparate systems delivered cost savings and business value
  • Loaders immediately embraced the technology, and the app quickly became a valuable tool in the execution of their work
  • Dot Foods quickly saw a 20% efficiency gain in the number of loads performed over a given shift from 10 to 12 loads
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