John Cammarata
John Cammarata
February 16, 2017

The Consumer Decision Journey: Insurance

Every consumer brings his or her own set of expectations to their relationship with their insurer. Personal experiences shape these goals, including a user’s interactions with other companies. For example,...

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Jenna Trunzo
Jenna Trunzo
January 26, 2017

Co-Design & Co-Development: The PointSource Approach to Collaboration

Walking down the halls of PointSource, you’ll see a lot of rooms created for collaboration, made unique by the amount of post-its wallpapering the space. They may be filled with...

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John Cammarata
John Cammarata
January 24, 2017

What is Business Process Transformation?

Every change in the market impacts how an organization performs — whether it’s changing consumer habits, technological innovations or new government regulations. It is difficult for businesses to adapt to...

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Sean Kennedy
Sean Kennedy
January 19, 2017

Whole Team Design Thinking

There has been growing interest in and discussion of Design Thinking, however, as Cait Smith wrote, many limit themselves with a “lingering belief that design thinking is only applicable to...

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John Romano
John Romano
December 22, 2016

BlueOak Design Libraries: Where Design Patterns Meet Dev Frameworks

There’s a lot of pressure on mobile design and development teams to both innovate and reduce costs while working at speed and scale. These pressures are driving us to: Spend...

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John Romano
John Romano
October 19, 2016

Co-Design for the Win

Apps and websites have become complex. Specialized skill sets have deepened. Teams now employ many people to provide the expertise and velocity needed to deliver high-quality products in compressed time...

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Kristin McPeak
October 13, 2016

Cross-Disciplinary Collaboration

Kristin McPeak, our Design Operations Director, recently presented on this topic at the Women in Tech Summit in Raleigh. It resulted in some interesting conversations around the need to adapt...

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Emory Ball
July 15, 2016

PointSource’s Lightweight User Testing: Testing Our Testing

Much like the projects for which we run our tests, we approach our testing program in an iterative fashion. We evaluate our testing procedures, review, refine and implement improvements where...

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